Kookaburra Prism Collection 
Frequently Asked Questions
Everything you need to know about ordering, delivery, and our products.
Standard UK delivery typically arrives within 6–8 working days from the time you place your order. All deliveries are tracked so you can follow your order every step of the way.
UK delivery is a flat rate of £6.99 per order. All deliveries are tracked so you can follow your order every step of the way.
Absolutely. Select ‘Click & Collect’ at checkout and we’ll have your order ready to pick up from our showroom at 18C Wendover Rd, Rackheath, Norwich NR13 6LH — usually within 5–7 business days. You’ll receive an email once it’s ready, so please don’t come in before you hear from us. It’s also a great chance to try on pads, gloves, and helmets for fit.
We currently ship across the UK mainland. For international enquiries, please contact us directly at hello@99kcricket.com and we’ll do our best to arrange shipping to your location.